Documentation Consumption — User Journey
Documentation Consumption — User Journey
Section titled “Documentation Consumption — User Journey”Quick Reference
- Persona: PM Parker
- JTBD: Consume and share documentation
- Duration: ~10 minutes per session
- Steps: 8 steps
Journey Map
Section titled “Journey Map”journey
title Documentation Consumption Journey
section Discovery
Open docs site: 4: PM Parker
Browse sidebar: 4: PM Parker
Use search: 5: PM Parker
section Reading
Read architecture overview: 5: PM Parker
View Mermaid diagrams: 5: PM Parker
Check SOP for process: 4: PM Parker
section Sharing
Copy link to page: 5: PM Parker
Share in team chat: 5: PM Parker
Journey summary: PM Parker opens the Astro Starlight documentation site, browses the auto-generated sidebar or uses Pagefind search to find relevant pages. They read architecture overviews and flow diagrams, then share links with team members via chat or email.
Journey Details
Section titled “Journey Details”| Phase | Step | Page/Screen | Satisfaction | Opportunity |
|---|---|---|---|---|
| Discovery | Open docs site | Landing page | 4/5 | Clear entry point |
| Discovery | Browse sidebar | Auto-sidebar | 4/5 | Logical grouping |
| Discovery | Use search | Pagefind search | 5/5 | Built-in, fast |
| Reading | Architecture overview | architecture.md | 5/5 | Mermaid diagrams |
| Reading | View diagrams | Rendered SVG | 5/5 | Dark-mode compatible |
| Reading | Check SOP | sop/*.md | 4/5 | Progressive disclosure |
| Sharing | Copy link | URL bar | 5/5 | Clean URLs |
| Sharing | Share in chat | External | 5/5 | Works as preview |